Tips to Protect Your Account

With over 25 million identity fraud victims in the United States annually, anyone with a bank account must take the proper precautions. Fortunately, guarding yourself from fraudsters requires a minimal time investment and a little common sense. Here are some easy ways to secure your accounts and avoid identity theft.

Check your account activity regularly

This may be the single most effective strategy you can employ to secure your finances. Balancing a checkbook is advised, though the technique is becoming outdated with the advent of online banking. At the very least, you should log in and view your account activity multiple times every week to make sure there are no unexpected transactions. Report any discrepancies to your financial institution immediately.

Take advantage of setting up alerts through online banking

Most financial institutions have the option to set up alerts for withdrawals, balance changes and even contact information changes. If you receive an alert, immediately log into your online banking to verify the information that was updated and if it was not you, immediately contact your financial institution for assistance.

Keep your PIN and passwords secret

These are the keys to your money. Guard them with vigilance. Do not give them out to anyone, and never write them down on paper, in an email or in a text message. These can all be easily intercepted.

Use a strong password for online banking

Do not use your birthday, your spouse’s name, your kid’s name, your social security number, your address or anything so painfully obvious. Always use a capital letter or two along with a few numbers. An example of a bad password would be “sarah”. An example of a good password would be “12MarinersRevenge56.” And please, never set the word “password” as your password.

OU Federal Credit Union will never ask for your online banking credentials and you should NEVER give these out to anyone.

Change passwords periodically

Get a new password every few months or so. That way, if you’ve had to give someone else your password or for some reason made a physical record of it, you will reset your chances of being hacked.

Do not give out account info over the phone

OU Federal Credit Union will not call requesting your account numbers, PINs or passwords. We already have this information and you should be automatically suspicious of unexpected calls. If you have any doubts about a caller, hang up and call us directly.

Do not give out account info through email

Again, we will not email you requesting your account numbers, PINs or passwords. Never send this information through email.

It is easy for scammers to rig convincing emails. If you get an email from your financial institution, don’t click on the links. They could lead you anywhere. Instead, type in your financial institution’s web address in your browser and navigate from there.

Use anti-virus protection software, firewalls and spyware blockers

By acquiring these basic computer protection tools, you significantly reduce your vulnerability to cyber attacks and fraud attempts. Make sure to also keep your computer updated with the most recent security patches.

Don’t use public computers for online banking

This is never a good idea. Even if you’re careful to make sure no one sees your screen and you remember to log out completely, an expert scam artist can find ways to record your activity. You should also avoid conducting transactions using public Wi-Fi.

Check for secure connections

When visiting OU Fed’s website or conducting an online transaction, check your browser to verify a secure connection. If the web address starts with “https,” you should have a secure connection.

Report lost cards immediately

Act fast and prevent fraud before it can happen. Don’t procrastinate. As soon as you realize your card is missing, you can freeze your debit card through the OU Fed Mobile App.

Be aware of your surroundings at ATMs

Keep an eye on the people around you. Make sure no one is standing too close. Use the curved mirror to watch activity behind. It is absolutely imperative you keep your PIN secret and close your transaction completely before walking away from the machine. If there is anything at all suspicious, quit your transaction and walk away immediately.

Watch out for skimmers

Skimmers are interesting little devices that can be placed over ATM card slots in order to steal your account information. They can be installed and uninstalled in a matter of seconds. If the card slot looks peculiar, don’t use it.

Take your receipt

At the ATM, wait for your receipt to print and take it with you. Do not toss it in a trashcan. The information could be used to access your accounts.

Shred documents and old checks

Anything with account information should be destroyed beyond recognition. You don’t want sensitive documents to end up in the wrong dumpster.

Minimize check writing

Checks display a lot of personal information, including your phone number, address, financial institution, account number and signature. Whenever possible, use a card or pay in cash.

Write checks in permanent blue ink

This makes it more difficult for fraudsters to alter the written information.

Do not leave blank space on your check

You don’t want to give anyone the opportunity to tack another zero on the end.

Make sure checks can’t be seen through envelopes

This is an invitation for fraud. Use security envelopes or place your check between sheets of heavy paper.

Use secure mailboxes only

When mailing checks, the mailbox at the end of your driveway can hardly be considered safe. Anyone can come along and snatch your outgoing mail in a matter of seconds. If you’re sending money through the Postal Service, use a secure box or take it to the office directly.

Our Mission

OU Federal Credit Union is a progressive, member owned and controlled financial organization dedicated to providing comprehensive, low-cost, high quality financial services that are personalized for the membership.