All members will have the ability to self-enroll if they are a member in their own right. Joint owners will have to contact the credit union to be manually loaded but only after the primary member has enrolled.
When logging in for the first time, users will choose “New to Online Banking”
To activate online banking, you will need to enter your member number, an email address, the last four of your social, your birthdate (MM/DD/YYYY format), and the numerical portion of your address. If you have a PO Box, you would use the numbers from your PO Box.
The following fields validate in Forza®:
- Last four of SSN
- Birth date
- Member #
To submit the form, you must click to acknowledge the terms of the Online Banking Disclosure and certify that you are not a robot.
You will then click “Submit.”
If any of the fields do not match what the credit union has on file, you will receive an error indicating “Authentication Failed.” It will be necessary for you to contact the credit union to correct the information.
You will then be presented with a temporary password in RED. You are encouraged to copy this for use later. You will be sent to the regular login screen and be asked to enter your Login ID. Temporarily, this will be your member #.
On the next screen, the user will need to enter the same email address as they did on the registration page.
On the next screen, you must enter the temporary password you were issued before.
The next series of screens will require each user to update their user ID as well as their password. If you are on a personal, device, you can choose to remember the device so that you will not have to verify your email address and receive a security code each time youlog in.
You will be asked to confirm your email address (by clicking the “Check here if this is your valid email” and to start eStatements.
On the next screen, you will choose your username. You will need to can check to see if the user name is available by entering it and clicking “Test if username is available.” If it is, a green check mark appears next to the Username field. If not, you will need to re-enter a new one and re-check.
Users will re-enter their chosen username and then click Continue.
On the third of five screens, you will set a confidence word as well as enter text enabled phone #. A text enabled phone # is important to receive the security codes for logging in on other devices (such as the mobile app). Once both are entered, click “Continue.”
On the fourth screen, you will paste the temporary password issued and then enter and confirm the new password for future access. The password set must be at least 8 characters long and contain one upper case letter, one lower case letter and 1 number. Special characters (such as !, # or $) are also allowed. When passwords meet the requirements, all items on the list turn green.
To complete registration, you then click “Continue.”